KIYOMEE BLENDS

30 DAY POLICY

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned.

30 DAY RETURNS

Mail your product along with proof of purchase to: 32 / 2 Fastline Road, Truganina VIC 3029, Australia. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

INCORRECT OR FAULTY

If you have received incorrect, damaged or faulty items please contact us within 7 days with photo proof. We will verify whether you are entitled to a replacement and provide further instructions.

MISSING ORDERS

We do everything to ship and deliver your order on time and in good condition. Please contact our customer care team with your order number in the subject line so we can find your order easily and process your request promptly.

RETURNS & EXCHANGES

QUESTIONS & ANSWERS

Have a question? We'd love to hear from you...